Expectations
Six Sigma is like that old Wella Balsam shampoo commercial: ‘She told two friends, and they told two friends,’ and so on….As Black Belt project leaders multiply and train more people, and those people get involved in projects, the financial impact is exponential, in our view.” Writes Jennifer Pokrzywinski, an analyst with Morgan Stanley, Dean Witter, Discover & Co. (Report on Business Magazine, October 1997)
Six Sigma initiative has become a rage. Every organization wants to implement Six Sigma approach in anticipation of improving market penetration and organizational speed at the same time reducing the cost of doing business.
Six Sigma is being perceived to take people to a higher level of performance with fewer mistakes while making it a strategic option for transforming an organization.
Six Sigma is a Program to be owned and led by leadership orienting strategically towards market place and customer satisfaction.
Six Sigma is described as a methodology to improve business processes and is supposed to provide metrics that strives for near perfection.
Six Sigma embodies a disciplined, data-driven analytical approach for reducing variation in any process and thereby eliminating defects.
Present Scenario
Six-Sigma is a data-driven process improvement methodology. Many a time the project leaders suffer from the lack of adequate understanding of the appropriate tool to apply in a real-life situation. Ultimately most of the time prior knowledge or experience take precedence over data analysis.
The program aims to provide an overview and understanding of this methodology to the participants and to equip them with how to deal with problems so that these people can work as internal resource personnel and assist the Black Belts / Master Black Belt effectively in the organization.
How long we can depend on outside consultants. If Six Sigma has to be the natural way we do business, then we must have internal change agents who will take the mantle of creating more change agents inside the organization.
To seek answers to some of the questions faced by the implementing entities, the Indian Statistical Institute is organizing this program of developing internal change agents by equipping them with necessary skill of advanced Six Sigma methodology so that these people, in turn, can replace the consultants and take up the onus of sustaining the movement on their own
Training Session Topics
Introduction to Six Sigma Methodology; Identification, Prioritization and Selection of Improvement opportunities, Roles & Responsibilities in Six Sigma implementation, Overview of Six Sigma Project execution [DMAIC (Define- Measure- Analyze- Improve & Control).
Development of Business Cases. Translating the needs of the customer into the specific requirements - Development of Project Team and Charter, Define and Map Processes to be improved (SIPOC / COPIS); Identification of Critical to Customer (CTC) / Critical to Business (CTB) characteristics. Data Collection planning, Understanding of Prioritization Matrix and/or FMEA, Type of Data, Introduction to statistical software packages for data display and analysis, Measurement System Evaluation (Gauge R&R) for variables as well as attribute data, Understanding variation - special causes vs. common causes through dot plots, box plots, histogram and control charts, Stratification methods through Pareto, Bar Diagrams, stratified dot plot, etc; Evaluation of Process Capability and Sigma level.
Process Mapping essentials - Activity flow chart, identification of Value-added and Non-value-added activities (Lean Sigma), Organizing for potential causes using Cause and effect diagram, Verification/validation of causes, using workplace investigation (GEMBA), Concept of correlation and Regression and use of the same in validating causes, Concepts of Test of Hypothesis like 2 Sample t, Chi-Square, ANOVA etc., and use of the same in validating the causes, Concepts of industrial experimentation. Selection and prioritization of solutions for the validated causes including concept of risk analysis, Developing plan for pilot and full scale implementation.
Development of the process control plans, Evaluation and monitoring mechanism (SPC), comparison of results after implementation of the solutions, institutionalization and integration of the solutions, closing of the project
Faculty
Specialists from Indian Statistical Institute, and Distinguished Experts from Academics/ Industry
Who Can attend?
Certification Criteria
Qualifying certificate by